The Last Line of Defense Against Medication Errors: What You Need to Know to Keep your Family Safe

This is a true story.Yesterday, I picked up a newalmost everyone who studies this problem agrees
antibiotic prescription for my daughter from myis that current systems for selecting drugs, dosing
local pharmacy.(We recently adopted my daughterthem, communicating a prescription to a
from India where she had recurrent ear infectionspharmacy, dispensing drugs, and instructing
resulting in severe hearing loss. And, she is aboutpatients on their safe use are woefully
to undergo the second of several plannedinadequate.In this series, we are going to take a
surgeries in order to try to repair theclose look at the processes that cause medication
damage.)Before putting her to sleep, I got theerrors (some things that your physician and
new medication out of the bag, glanced at thepharmacist may not even want you to know)
instructions, and prepared to give her the drugand what steps you can specifically take to make
according to the instructions on the label.Justsure that you and your love ones are protected
before doing so, I had a quickfrom this hazard.Ten years ago, your ability to
double-take.Something seemed to be wrong. Iget current, objective, reliable information on your
looked at the instructions again, and thought tomedications in a quick and easy way was
myself slowly, *What*s going on...this doesn*tpractically non-existent. It probably would have
seem right.* Then, it hit me that the doseinvolved a trip to the library and required
seemed awfully high for her.It took me a minuteconsiderable knowledge about pharmacology to
or two to put the pieces together (it had been anget the answers.Today, that*s not the case.
unusually tough fight getting her ready for bed, IThere is a host of on-line tools, databases, and
was tired, I was confident in my daughter*sresources that allow you to learn information
physician, and I was thinking perhaps less criticallyabout medications that even your physician and
that I should have). And then I noticed it. The labelpharmacist may not know.We*re going to talk
had a stranger*s name on it.After anotherabout them, show you were to go, tell you the
moment or two, I saw what had reallykey things you need to know about medications,
happened.The medication came in a box. Each sideexpose some myths, and let you know the
of the box had a different label...one label was forquestions you should be asking. It*s not as hard
my daughter and one label was for a stranger.as it may seem.In fact, you need to become the
And, the stranger*s dose was more than doublefinal line of defense in the battle against
what my daughter*s surgeon hadmedication errors.Throughout, we are going to
recommended.(This error didn*t happen in agive you some key rules that should guide your
mom-and-pop pharmacy. It happened in a moderndefense.So, Rule Number 1. Trust, but verify.
new chain pharmacy whose name you wouldNever assume that the medication you have
recognize from advertisements on TV.)I*m not areceived is the right medication for you or that it
surgeon...and I*m not a pediatrician...but I am ais dosed correctly for you. Specifically, you should
physician trained in internal medicine and I havecheck:the name of the patient on the bottle;the
spent most of the last twelve years writingname of the doctor on the bottle;the name of
about, speaking about, and developing systems tothe medication (and cross check it to be sure that
reduce the frequency of medication error andit treats a disease or problem you actually have...
improve the safety of pharmacy practice.Thisthere are lots of look-alike/sound-alike drug names
pharmacy error brought the topic of drug safetyout there);the dose (from an independent
home to me...literally.What I can tell you is that thissource...to make sure that it is a plausible dose for
sort of error occurs all too often in the Unitedyou);the *route* (to make sure, for example,
States (and around the world). And, that it canthat eye drops are being prescribed for the eye,
have devastating consequences for the peopleand not the mouth, or the ear...amazingly injuries
involved.A recent study in the New Englandfrom drug misplacement occur all the time);the
Journal of Medicine indicated that 25% of patientsexpiration date.We*ll talk about some specific
who take one or more prescription medicationsresources that will help with each of these
will experience an adverse drug event within threethroughout this series.The result, we hope, will be
months-and 39% of these are preventable orthe piece of mind to know that you and your
avoidable.The Harvard Medical Practice Studyfamily are getting your 7 rights:right drug;right
found reported in JAMA in 2001 that 30% ofpatient;right dose;right time;right route;right
patients with drug-related injuries died or werereason;right documentation.Right on!
disabled for more than 6 months.And, what