Email Marketing Lesson: If You Realize You Made A Mistake After You Press Send, Just Admit It

A few months ago I started getting a bunch ofin a two-day time period that was riddled with
junk Spam messages. All the messages had theerrors.
same subject line. Thinking that the emails wereI don't know if "Whoops!" is the greatest way to
hocking cheap Ritalin, I left them in my Spam filteradmit you made an error. How many people even
and continued with my daily tasks. Besides, myhave "Whoops!" in their active vocabulary? I
ADHD was under control with my five Starbuckswonder what else might be a more effective
lattes-a-day personal remedy. Within seconds, Iemail newsletter subject line when a mistake has
totally forgot about the Spam messages.been made?
When I was doing my up my Christmas list a few- "Whoopsy daisy" -- No, too, childish.
weeks later, I got to my Dad's name and- "My parents are cousins, I can't help it!" -- No,
thought, "Dad is pushing eighty, I wonder if hetoo personal.
might like some Viagra as a stocking stuffer?" I- "Gall darn it, dagnamit, another error!" -- No, your
suddenly remembered all those Ritalin emails.subscribers will think you need a few sessions of
Maybe the online drug shops had a whole varietyanger therapy.
of pharmaceuticals other than Ritalin, and I could- "Sorry, I am too cheap to get an editor" -- No,
get a great deal on my Dad's Viagra.that is what your subscribers will think, but it
I went back to my Spam filter and searched forprobably isn't the greatest option for your subject
all the messages with that same subject line.line.
They weren't hard to find, the subject was onlyMaybe:
one word -*Sincerest apologies, URL error in [insert
"Whoops!"newsletter name here]
But there was no Viagra to be found. No Ritalin*Sorry to have wasted your time, telephone
for that matter either. What a rip! Now whatnumber error
would I get my Dad for Christmas?*We will try harder next time, pricing error in
To make matters even worse, I realized all those[insert newsletter name here]
Spam emails with the "Whoops!" subject lineI asked a few business associates what they
weren't Spam at all. They were a whack ofthought of the "Whoops!" subject line. They all
messages from a whole bunch of email lists Iagreed it sounded like someone attempting to be
actually subscribe to. It seems a "Whoops!"'down home' and trying to appear like a bumbling
message is a legitimate message that reallyfriend instead of a business who is having some
means,difficulty with the e-newsletter editing process.
"I made a mistake, check within for details."I guess the lesson here is to just admit you made
All my 'Whoops!" email messages detailed URLsan error and not try to cover it up with a "Gee
that had been mistyped, web addresses that hadwilickers, I think I just might be a moron" type
been moved, wrong dates, wrong product prices,subject line.
incorrect phone numbers and a whole variety ofNone of this gets me my Dad's Viagra, but it has
other issues all covered under the subject line --lessened the load on my over-worked Spam
"Whoops!"software. I have set the software to rescue all
I even had one message that had "Double"Whoops!" email marketing messages and put
Whoops!" as a subject line since this was thethem in the Deleted box where they belong.
second email message from the same company